Legal Documents

1. Introduction

Mandleva IT Solutions ("we", "our", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information you provide when using our website at mandleva.com or engaging our services.

2. Data We Collect

We may collect the following categories of personal data: (a) Identity Data — full name, job title, company name; (b) Contact Data — email address, telephone number, postal address; (c) Technical Data — IP address, browser type, device identifiers, and usage analytics; (d) Communication Data — messages and enquiries you send us via our contact form or email.

3. How We Use Your Data

We use your data to: respond to enquiries and service requests; deliver contracted IT services; send relevant communications where you have consented; comply with legal and regulatory obligations; improve our website and service offering.

4. Legal Basis for Processing

We process your personal data under the following lawful bases as recognised under Nigeria's Nigeria Data Protection Regulation (NDPR) and applicable law: (a) Performance of a contract; (b) Legitimate interests; (c) Compliance with legal obligations; (d) Consent, where expressly given.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Contact form submissions are retained for a maximum of 24 months.

6. Data Sharing

We do not sell your personal data. We may share data with: trusted service providers who assist in operating our website and services (under data processing agreements); professional advisors; regulatory authorities where required by law.

7. Your Rights

Subject to applicable law, you have the right to: access your personal data; request correction or deletion; object to or restrict processing; withdraw consent at any time. To exercise any right, contact us at info@mandleva.com.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

9. Cookies

Our website uses essential cookies to function correctly and analytics cookies (with your consent) to understand usage patterns. You may manage cookie preferences via your browser settings.

10. Contact

For any privacy-related queries, contact our team at: info@mandleva.com or write to us at our registered address in Lagos State, Nigeria.